Customer Experience
Customer Experience
Customer Experience
Web
Web
Web
Cross-team Coordination
Cross-team Coordination
Cross-team Coordination
Introducing a scalable fair image pixel based pricing for cloud processing of photogrammetry datasets
Introducing a scalable fair image pixel based pricing for cloud processing of photogrammetry datasets
Introducing a scalable fair image pixel based pricing for cloud processing of photogrammetry datasets
Introducing a scalable fair image pixel based pricing for cloud processing of photogrammetry datasets
Introducing a scalable fair image pixel based pricing for cloud processing of photogrammetry datasets
Introducing a scalable fair image pixel based pricing for cloud processing of photogrammetry datasets
Write some nice intro
Write some nice intro
Write some nice intro
Write some nice intro
Write some nice intro
Write some nice intro
The (business) goal
The (business) goal
Implement image pixel based fair pricing
Replace the current cloud offering with a new pricing system based on credits that are purchased independently from the licenses and are valid across multiple products.
Implement image pixel based fair pricing
Replace the current cloud offering with a new pricing system based on credits that are purchased independently from the licenses and are valid across multiple products.
Implement image pixel based fair pricing
Replace the current cloud offering with a new pricing system based on credits that are purchased independently from the licenses and are valid across multiple products.
Implement image pixel based fair pricing
Replace the current cloud offering with a new pricing system based on credits that are purchased independently from the licenses and are valid across multiple products.
Implement image pixel based fair pricing
Replace the current cloud offering with a new pricing system based on credits that are purchased independently from the licenses and are valid across multiple products.
Implement image pixel based fair pricing
Replace the current cloud offering with a new pricing system based on credits that are purchased independently from the licenses and are valid across multiple products.
By implementing the new Cloud offering we will:
Be able to charge users according to their usage in terms of processing and storage
Provide clients with the flexibility to buy extra credits as they need
Grow revenues by offering more flexible and customized solutions
By implementing the new Cloud offering we will:
Be able to charge users according to their usage in terms of processing and storage
Provide clients with the flexibility to buy extra credits as they need
Grow revenues by offering more flexible and customized solutions
Complexity of the project
Complexity of the project
Complexity of the project
Changing pricing model + Payment provider at the same time
Changing payment provider enables us to implement the new pricing scheme Payment provider handles subscription payments
Changing pricing model + Payment provider at the same time
Changing payment provider enables us to implement the new pricing scheme Payment provider handles subscription payments
Changing pricing model + Payment provider at the same time
Changing payment provider enables us to implement the new pricing scheme Payment provider handles subscription payments
Changing pricing model + Payment provider at the same time
Changing payment provider enables us to implement the new pricing scheme Payment provider handles subscription payments
Changing pricing model + Payment provider at the same time
Changing payment provider enables us to implement the new pricing scheme Payment provider handles subscription payments
Changing pricing model + Payment provider at the same time
Changing payment provider enables us to implement the new pricing scheme Payment provider handles subscription payments
Changing the subscription scheme too
Non-PIX4Dcloud users are affected too
Changing the subscription scheme too
Non-PIX4Dcloud users are affected too
Changing the subscription scheme too
Non-PIX4Dcloud users are affected too
Changing the subscription scheme too
Non-PIX4Dcloud users are affected too
Changing the subscription scheme too
Non-PIX4Dcloud users are affected too
Changing the subscription scheme too
Non-PIX4Dcloud users are affected too
Handling the migration of existing customers to the new system
No customer should have “old” and “new” subscriptions at the same time
Handling the migration of existing customers to the new system
No customer should have “old” and “new” subscriptions at the same time
Handling the migration of existing customers to the new system
No customer should have “old” and “new” subscriptions at the same time
Handling the migration of existing customers to the new system
No customer should have “old” and “new” subscriptions at the same time
Handling the migration of existing customers to the new system
No customer should have “old” and “new” subscriptions at the same time
Handling the migration of existing customers to the new system
No customer should have “old” and “new” subscriptions at the same time
How to incentivise resellers to sell credits
Resellers work with a margin but credits are sold on a fix price.
How to incentivise resellers to sell credits
Resellers work with a margin but credits are sold on a fix price.
How to incentivise resellers to sell credits
Resellers work with a margin but credits are sold on a fix price.
How to incentivise resellers to sell credits
Resellers work with a margin but credits are sold on a fix price.
How to incentivise resellers to sell credits
Resellers work with a margin but credits are sold on a fix price.
How to incentivise resellers to sell credits
Resellers work with a margin but credits are sold on a fix price.
Solutions
Solutions
1
Online credit calculator
add some explanation
1
Online credit calculator
add some explanation
1
Online credit calculator
add some explanation
1
Online credit calculator
add some explanation
1
Online credit calculator
add some explanation
1
Online credit calculator
add some explanation
2
Sticky bottom banner
To overcome the missing shopping cart. Add more explanation
2
Sticky bottom banner
To overcome the missing shopping cart. Add more explanation
2
Sticky bottom banner
To overcome the missing shopping cart. Add more explanation
2
Sticky bottom banner
To overcome the missing shopping cart. Add more explanation
2
Sticky bottom banner
To overcome the missing shopping cart. Add more explanation
2
Sticky bottom banner
To overcome the missing shopping cart. Add more explanation
3
Dynamic credit package selector
3
Dynamic credit package selector
3
Dynamic credit package selector
3
Dynamic credit package selector
3
Dynamic credit package selector
3
Dynamic credit package selector
Lessons learned
Lessons learned
What would I do differently?
1
Pulling in the right stakeholders at the right time
1
Pulling in the right stakeholders at the right time
1
Pulling in the right stakeholders at the right time
1
Pulling in the right stakeholders at the right time
1
Pulling in the right stakeholders at the right time
1
Pulling in the right stakeholders at the right time
2
More effectively convincing stakeholders of my design rational and better articulating design decisions.
2
More effectively convincing stakeholders of my design rational and better articulating design decisions.
2
More effectively convincing stakeholders of my design rational and better articulating design decisions.
2
More effectively convincing stakeholders of my design rational and better articulating design decisions.
2
More effectively convincing stakeholders of my design rational and better articulating design decisions.
2
More effectively convincing stakeholders of my design rational and better articulating design decisions.
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